Account Health & Rescue
Help with account suspensions, listing restrictions and Amazon policy notices.
On the call, we'll discuss Amazon's notice, the affected listings and the steps already taken.
What we work on
We review Amazon's notice, the affected listings and the steps already taken. We prepare a response or Plan of Action where needed, organize supporting documents and follow up with Amazon.
What the work can include
We confirm the work, timing and responsibilities after the audit.
- Plan of Action writing and revision.
- Account-deactivation appeals under Section 3.
- Support with IP complaint retractions.
- Used-sold-as-new and safety-issue appeals.
- Investigation of search suppression and pesticide flags, with corrections or supporting documents.
- Category ungating and compliance documents.
- Requests to remove feedback that violates Amazon policy.
- Unauthorized-seller removal efforts through Brand Registry and Amazon enforcement channels.
- Account-health monitoring at the cadence agreed in writing.
How the work runs
- 01
Review the notice
Identify the cause of the suspension or violation using the account's actual notice, supporting evidence and Amazon's published policies.
- 02
Prepare the response
Draft the response or Plan of Action with the root cause, supporting documents and changes needed.
- 03
Submit and communicate
Handle the agreed communication with Amazon Seller Performance.
- 04
Follow up
Record Amazon's response, the process changes agreed with you and any unresolved risks. We cannot promise to prevent future issues.
See this service in action
Historical BFarm case studies related to Account Health & Rescue.
Questions about the service
Outcomes depend on the account, source data, approved actions and measurement period. No sales, ranking or advertising result is guaranteed.
Talk through the work you need.
Book a call to discuss your business and the work you have in mind. We will agree the audit inputs afterwards and use the findings to plan the work.