Full Account Management
Seller-controlled support for account health, listings, policy issues, and Amazon communication
BFarm supports the operational and compliance work that affects an Amazon seller account: account health, listing and policy issues, aggregate customer-feedback signals, and communication with Amazon support. The seller keeps Admin ownership and controls every permission.
- Account Health and Policy Issue Review
- Listing Suppression and Catalog Issue Support
- Amazon Support Case Preparation and Follow-up
- Aggregate Feedback and Performance Review Without Buyer PII
- Written Priority and Status Updates
- Seller-controlled Permission Review
- Account health: review policy and performance notifications and prepare the next documented action.
- Listing support: diagnose suppressions, attribute conflicts, and catalog issues within the agreed scope.
- Amazon cases: organize evidence and communicate with Amazon support using the seller-authorized account context.
- Operational planning: prioritize work that affects compliance, availability, and sales performance.
- Data minimization: buyer names, addresses, phone numbers, emails, and communications are not used.
- Results: A documented operating rhythm for account health and Seller Central issues
Frequently Asked Questions
Do I lose control of Seller Central?
No. You retain Admin ownership. You invite BFarm through Seller Central Authorized Partners, choose the permissions, and can change or revoke them through Amazon at any time.
Do you need my password or API credentials?
No. BFarm does not request Seller Central passwords, private applications, Client IDs, Client Secrets, refresh tokens, or other client API credentials.
Do you use buyer personal data?
No. Buyer names, addresses, phone numbers, email addresses, and communications are outside this service scope.
How often do we communicate?
We have a dedicated Slack channel for daily tactical comms, plus a bi-weekly strategy video call.